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"A variety of support services are available citywide to address the diverse needs and interests of older adults, from those who are active and healthy, to those residing in long-term care facilities and seniors who are fragile and may be confined to home" (City of Chicago: Senior Services).

Senior Well-being Checks can be requested via 311 or online - click here.
Senior Citizen Sewer Service Charge Exemption & Rebate
 

The Senior Citizen Sewer Exemption entitles seniors aged 65 or over, residing in their own residence with separate metered water service or a separate city water assessment for that residential unit, to an exemption from payment of the sewer service charge for their residence. This exemption provides substantial savings to seniors. Senior Citizens, who own and occupy their own residence, but who are not eligible for the Senior Citizen Sewer Charge Exemption due to property type, can apply for the Senior Citizen Sewer Rebate. This provides an annual $50 rebate in lieu of the exemption.
 

To be eligible for the sewer service charge exemption:

  • You must be 65 years of age or older

  • You must be the owner of the residential unit

  • You must occupy the residential unit as your principal place of residence

  • The residential unit must have a separate water meter or assessed account
     

To be eligible for the sewer charge annual rebate:

  • You must be 65 years of age, or older, as of January 1 for the year you are applying.

  • You must be the sole owner, or owner in joint tenancy, or tenancy in common of the property.

  • You must occupy the property as your principal place of residence.

  • You must own a townhouse, condominium unit, or cooperative apartment that shares a common water bill.
     

How To Apply

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 If you meet all the above criteria and wish to apply, click here to submit a Senior Sewer Application. A Spanish version is also available. The form must be completed in its entirety and submitted with all supporting documentation. 
If the conditions under which you submit your application change, you are required to make the City aware of these changes to determine if the exemption still applies.

If it is determined that this exemption was approved under false pretenses, you may be liable for any previously waived charges as well as any applicable penalties or fines. The City reserves the right to request recertification of the exemption periodically.

Insurance Counseling for Seniors
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Volunteer counselors with the Senior Health Insurance Program (SHIP) offer free, one-on-one insurance counseling at our Regional Senior Centers.
SHIP counselors can offer free assistance on the following subjects:
  • Questions about Medicare including Medigap, or supplementary insurance coverage
  • Selecting the best prescription drug discount card
  • Choosing the best Medicare part D Prescription Drug Program
  • Resolving billing disputes between a beneficiary and Medicare
 
SHIP counselors offer counseling at the following location, please call the Regional Center near you for times that a counselor is available.
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Regional Center near the 2nd Ward 

CDOA Central Information & Assessment

121 N. La Salle - Room 100

312.744.4016

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Senior Legal Assistance 
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Professional attorneys are available to assist caregivers with various legal issues such as; Power of Attorney, Living Wills, Guardianship and other legal issues that caregivers are often faced with when assisting their older loved ones. Legal services are coordinated and provided by CARPLS.

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For further information, please call 312.744.4016.

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Senior Services Contact Information

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You can Contact the City of Chicago Senior Services using the information below:

Chicago Senior Services Hotline: 312-744-4016 (Monday through Friday, 9 a.m. to 5 p.m.)

Email at Aging@CityofChicago.org

Facebook.com/ChiSeniorServices

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