Service Requests


Submitting a Service Request has never been easier. Below are a variety of ways to submit a Service Request, as well as a list of the most common Service Requests.

  • Dial 3-1-1 to submit your Service Request through a live operator.

  • Submit a Service Request on the 311 website.

  • Download the CHI 311 app and submit a Service Request through your cell phone.

  • Contact the 2nd Ward Service Office by calling (312) 643-2299 or emailing

Common Service Requests

City Hall Office
121 N. LaSalle St., Room 200
Chicago, IL 60602
(312) 744-6836

Office Hours: Mon - Fri: 9AM-5PM

2nd Ward Service Office
1400 N. Ashland Ave.

Chicago, IL  60622

(312) 643-2299

Office Hours: Mon - Fri: 9AM-5PM